Help and support search

Umbraco 13 which runs on the latest long-term supported version of Microsoft .NET (.NET 8 and ASP.NET Core 8) as well as the latest version of C# (12). We make sure you get all the latest performance benefits and you can take full advantage of the functionality that ships with these versions.

Yes, you can copy and paste modules and sections in Umbraco CMS. It's a perfect feature to maintain consistency across your site. You have the flexibility to copy and paste sections and modules on the same page or across different pages.

You can delete the page in Umbraco by right-clicking the page you want to delete.

In Umbraco, you can move a page to a different parent page by right-clicking on the page you want to move, selecting the desired parent page, and then clicking 'OK'.

To change the position of a page within the Umbraco CMS, right-click on the parent page (e.g., Home) and select 'Sort.' This action will allow you to adjust the page's position by moving it up or down, helping you maintain a tidy and organized CMS.

Note: changing the place of the page won’t affect the page hierarchy or site map on the Front End.

The section is used to contain one or more modules and to divide content within the page. It helps establish the page hierarchy and content logic. Additionally, it allows the use of defined branded themes, if they were defined in the design.

Yes, you can schedule the publication of a page at a specific time. To schedule a publication time, click the arrow on the Green Publish button located in the bottom right corner of the page, and then select the 'Schedule' option.

Umbraco CMS offers different page types, each designed for specific purposes or content. The page type you choose determines the type of data that will be displayed on the page, depending on your content and data needs.

You can save the page without publishing it by clicking the grey 'Save' button located in the bottom right corner of the page.

You can publish the page by clicking green “Save and publish” button at the bottom right corner of the page.

The [alt] text is used with images to provide a text description for the image, primarily for accessibility and SEO purposes.

Yes, you can copy and paste modules and sections in Umbraco CMS. It's a perfect feature to maintain consistency across your site. You have the flexibility to copy and paste sections and modules on the same page or across different pages.

You can fill out the form online, call our practice or come to our practice.

Call our practice on 01934 852 650.

01934 852 650 - Emergencies accepted 24-7

Yes, Blueprint has been built with accessibility in mind, from the code written behind the scenes and options for editors keep their content accessible

Yes, our platform supports integration with a wide range of third-party services and applications, including CRMs, marketing automation tools, analytics platforms, and more, allowing you to build a connected digital ecosystem.

Yes, the user interface is designed to be intuitive and user-friendly, making it easy for non-technical users to create, edit, and manage content without needing extensive technical knowledge. We also provde training and a CMS content guide to help users use the platform.

Our platform stands out due to its combination of flexibility, performance, user-friendly interface, advanced features, and strong community support. Additionally, our tailored solutions and dedicated customer support ensure that your specific needs are met efficiently.

We provide ongoing support and maintenance services to ensure your CMS runs smoothly. Our team is available to assist with any issues, updates, or customizations you may need.

Site navigation refers to the way users access and move through the different pages and sections of a website. In a CMS, site navigation is usually managed through menus, links, and a structure that helps users find content efficiently.

Blueprint contains a few types of navigation:

• Top hat navigation – usually located at the top of the site
• Megamenu – The site's main navigation is usually located under the logo at the top of the site.
• Side menu – is an additional type of navigation used on specific page types like the Help & Support page.
• Footer – is also a type of navigation and is located at the bottom of the site.

Blueprint CMS platform has a section for managing menus, which is located in the Settings tab on the left-hand side of the Umbraco Dashboard. Here you can create, edit, and organise menu items. Typically, you'll:

• Navigate to the "Header" or "Footer" section in the CMS dashboard (Located in the Settings tab).
• Click "Add Content" under selected menu items (e.g. Top Hat, Main Navigation, Footer).
• Start adding items of selected pages, categories, or custom links.

Yes, the Blueprint CMS allows you to drag and drop menu items to rearrange them.

Dropdown menus are usually created by organizing items hierarchically. This typically involves:

• Adding a main menu item (parent).
• Indenting or nesting sub-items (children) under this parent in the menu structure.

This functionality typically applies to the Main navigation and Side navigation items.

Blueprint CMS allows you to add custom links to the menu. You can:

• Click "Add Content" in the Header of the Footer tabs.
• In the new nav item tab click “Add”, where the new dashboard will slide in with the “Link” tab in the top left corner of the dashboard.
• Enter the URL of the external site and the text you want to display in the “Link title”.
  Click “Submit” and “Save & Publish”.

Yes, you can. For example, you might have a primary menu for the header, a secondary menu for the footer, and another for a sidebar on a specific page.

Your site will come with built-in responsive navigation that adapts to different screen sizes. You don’t need to do anything differently, unless it is a Mobile-first design and is specified in the design and CMS.

If a menu item links to a page that no longer exists, it can lead to a broken link. To manage this:

• Regularly check your menu items and verify their links.
• Update or remove any broken links as needed.

Blueprint CMS allows you to add icons next to the menu column heading in the Megamenu Panel option. If this is defined in your site’s design. This can typically be done by:

• Selecting a heading icon within the column setting in the Megamenu Panel.

If changes to the menu aren't appearing, you may need to:

• Clear the CMS cache or the server cache.
• Ensure that you’ve published or saved the changes.

Site notifications can communicate various types of information, including system updates, new features, promotional offers, maintenance alerts, security warnings, and user-specific messages like account updates.

To create a site notification, navigate to the appropriate section in your CMS (under "Settings"), fill in the necessary fields such as the title, description, dates, and optional image, and then publish or schedule the notification.

Yes, most CMS platforms allow you to schedule site notifications by setting start and end dates for when the notification should be visible to users.

Yes, Blueprint site notification allows you to add a CTA button, which can direct users to a specific page, form, or resource.

Umbraco CMS offers a preview feature that lets you see how the notification will appear on your site before it is published. When you are done with editing, click the Save & Preview button to preview your notification in the browser.

To remove or update a site notification, return to the notification management area in your CMS, where you can edit, unpublish, or delete the notification.

If a notification isn’t displaying, check the scheduling settings, ensure it’s published, verify that there are no conflicts with other site elements, and clear the site cache if necessary.

You can measure effectiveness by tracking user interactions with the notification, such as clicks on a CTA button, or by using analytics tools to monitor user engagement during the notification period.

A footer is a section at the bottom of a webpage that typically contains important information, links, and other content that users might need to access, such as contact details, site navigation, and legal disclaimers.

Common content in a footer includes contact information, social media links, copyright notices, privacy policies, terms of service, site maps, subscription forms, and links to important pages like "About Us" and "FAQs."

Social media icons can usually be added to the footer via the Footer tab which is located under Settings in your site's CMS. You'll typically link these icons to your respective social media profiles.

Best practices for footer design include keeping the layout clean and organised, using contrasting colours for readability, including only essential information, and ensuring the footer is responsive for mobile devices.

Yes, Umbraco CMS allows the addition of a link to a site map in the footer or even lists important site links directly in the footer to help users navigate the site more easily.

Legal information like privacy policies, terms of service, and copyright notices should be clearly displayed in the footer. Ensure these are up-to-date and compliant with current regulations by regularly reviewing and updating the content.

If your footer isn’t displaying properly, check for issues with your site’s CSS, ensure that the footer is correctly coded or placed within your CMS, and verify that no conflicting plugins or scripts are affecting its display.

Yes, Blueprint includes a newsletter signup form in the footer to encourage users to subscribe. This is usually defined by the design of your website or added later within custom code in your CMS.

A well-structured footer can improve SEO by providing search engines with clear and consistent information about your site. Including internal links, keywords, and site navigation in the footer can help with indexing and ranking.

Yes, Blueprint CMS is highly customisable. You can use any CSS framework or JavaScript library, including our native integration with Vue.js for dynamic, modern front-end development. Developers have full control over templates and styling to match their design requirements.

Absolutely. Blueprint CMS includes built-in support for managing multilingual websites find out more here:

• Use case Multi-sites

Blueprint supports regular backups through various methods, including manual exports of content and automatic backup integrations through our Azure hosting.

Many other hosting services also provide automated daily backups. 

Please contact us to talk through your requirements

Yes, Blueprint is designed to work with a wide variety of third-party integrations and plugins. From SEO tools and eCommerce platforms to CRM and marketing automation systems, you can extend the functionality of Blueprint CMS through a rich ecosystem of supported integrations and APIs.

With our Partnership with Umbraco, Blueprint has scheduled upgrades based off the Umbraco Major updates road map.

Blueprint CMS offers robust security features, including role-based access control, SSL certificate support, automated security updates, and protection against common vulnerabilities like SQL injection and cross-site scripting (XSS). We follow best practices to ensure your site remains secure.

Blueprint provides several performance optimisation options, including caching mechanisms, content delivery network (CDN) integration, and image optimization. You can also leverage lazy loading for media assets and minify CSS and JavaScript files to ensure faster load times.

Blueprint CMS allows for the creatation of custom modules, plugins to extend the functionality of your site. Using the provided API and developer documentation, you can build modules tailored to your specific needs, whether it’s integrating new features or connecting third-party services.

Yes, you can create custom content types and fields to suit your unique requirements

Yes, Blueprint CMS supports integration with most CRM systems, including Microsoft dynamics

Blueprint supports integration with payment gateways like Stripe, PayPal, and WorldPay. This allows you to securely process payments, manage transactions, and offer various payment methods directly on your site, making it perfect for e-commerce or subscription-based businesses.

Absolutely. You can integrate Google Analytics, Google Tag Manager, or other analytics tools with Blueprint CMS to monitor website performance, track user behaviour, and gain insights into traffic, conversions, and other key metrics